The end goal of all businesses should ideally be customer satisfaction. After all, customer satisfaction is what allows for repeat transactions. It is what inspires a loyal clientele. And, in the end, it is what turns in profit. Customer satisfaction begins here: good communication between service providers. Here are three industries that cannot do without a reliable communication...

As many communication professionals know, the phrase “the medium is the message” is a term coined by English professor and philosopher of communication...